![]() The handset will announce the incoming call once in accordance with its audio settings (see "Audio ( Exception: Calls waiting when you are in a call will not be accepted automatically but continue to be announced visually and/or acoustically. In the Audio Controls Profile Name box, a Use Computer settings message appears. Open the Sound window (often referred to as ‘Windows Audio Mixer’) by right-clicking on the speaker icon in the Windows notification area (i.e., system tray) and selecting Recording devices. ![]() I have identified the issue and it seems to happen with Hub v3. If the call can still not be unmuted, perform the following: 3. Plantronics Hub v3.8 is not working for call control with softphone client. Make or receive a Jabber call call control will not function on the Plantronics device. Click on the Lync Options icon, choose Tools > Audio Device Settings, and press OK. From the Calls panel, click the Settings icon to open the Phone Settings panel. Install Jabber 10.5, or Jabber 9.x with the Plantronics plugin, on a PC with a connected Plantronics device supported by Jabber. Automatic: Calls are accepted automatically, as indicated by "Auto answer" on the idle screen. After you install the Plantronics Hub software on your computer, you can set up the headset.( Exception: Pressing the red cancel key will reject the ringing call the caller hears the busy signal.) Any key: Calls are accepted by pressing any key - with the exception of the red cancel key - on the keypad.Normal: Calls are accepted by pressing the green key.The default setting is "Normal", i.e, accepting calls by pressing the green key. This setting determines how you can accept incoming calls on the handset. Prior to joining Plantronics in 2015, Peter spent a number of years with Cisco Systems based out of Singapore, where he led Cisco’s Collaboration, Customer Care and Video Solutions Marketing teams inclusive of Tandberg in APJ. Unfortunately our DECT M-series base station do not support any SIP header auto answer as of right now, you can set them to always auto answer every incoming call (from the handset menu you can get into Settings→Auto Answer), you have three choices as below Peter also leads the development of Plantronics’ Reference Designs which are user defined solution sets. ![]()
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